Order Process

The Order Process

Once you have placed your order (whether in our Miami store or online) it will go through 3 steps to complete your order. The three stages are Proofing, Production and Shipping.

PROOFING: A detailed proof will be sent approximately 2 – 3 business days after receipt of your order for your review on items such as invitations, accessory cards or Ketubah. Simply worded items such as petal cones, wax seals and favors go directly into production.

Proofing guidelines:

  • One complimentary detailed proof will be provided on most personalized items.
  • Proofs requiring changes will incur a $15.00 re-proof fee.
  • No verbal approval or approvals with changes will be accepted.
  • Orders will be placed ON-HOLD status during the proof process until FINAL approval.
  • Once approved, your order will move into the production stage and NO further changes are allowed.

PLEASE PROOF YOUR ORDER VERY CAREFULLY: WE PRINT DIRECTLY FROM THE APPROVED PROOFS. This proof is a file image that will illustrate how each of your items will be printed. We recommend printing out all proof pages, review carefully and proofread for accuracy of spelling, punctuation, grammar and all visual aspects including font styles and sizes. By approving your proofs you agree that all text and design will appear exactly as shown and that the quantity indicated on the proof will be printed.

ONCE YOU APPROVE THE PROOFS, THERE WILL BE NO FURTHER REVIEW OF YOUR ORDER FOR SPELLING, PUNCTUATION OR CONTENT.

PRODUCTION: Production times are estimated and subject to change depending on the complexity of your order.  If a proof is required for your order, production time will begin upon proof approval.

  • Invitation Order:  Approximately 15-20 business days after final PROOF APPROVAL.
  • Ketubot: Approximately 7-15 working days from receipt of final PROOF APPROVAL.
  • Favors: Approximately 5-10 working days.

SHIPPING: Once completed, your order will be inspected and packed for shipping. Orders are shipped via the United States Postal Service (USPS). Shipping times may vary but here are a few estimates from our Miami facility.

  • In the US: 2 to 3 Business Days
  • Canada: 7 to 10 Business Days
  • Outside the US: 15 to 30 Business Days

Pickups are welcomed.

Custom Orders

Every order at Stationery Bliss is made to order (from scratch) in our Miami, Florida production facility. Each item offers limitless customization possibilities.

We will be more than happy to assist you in meeting your event branding needs.  To request a custom quote please click here to contact us or call 877.408.8863 / 305.661.2030.

Sample Orders: Each sample is individually priced.  If the sample you ordered is not available as shown, a suitable substitute will be sent to show the quality and workmanship of the product.  Samples are not personalized with your wording. Be sure to request paper color samples.

Postage: Our invitations may require additional postage. We strongly suggest checking at a local post office for any additional postage charges. We are not able to quote or estimate postage prices.  We strongly encourage hand-canceling each invitation by the Post Office.

Cancelation Policy: If you choose to cancel your order after it has been submitted, you made do so within 72 hours. You may be assessed a $75.00 cancelation fee and charges for any completed work including proofs and administrative fees.

 

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